A student who believes he/she has a grievance may
make his or her concerns known by:
Telling the person
engaging in grievous conduct or communications that the conduct or
communication is offensive and
If the issue is not
resolved, the individual should immediately report the alleged act(s). This can be done by submitting a grievance report form.
All grievance report forms go directly to the Dean of
Students. The Dean of Students will determine which type of grievance has
The Dean of Students
will meet with the student to discuss the incident. The Dean will determine which type of
grievance is alleged and how the grievance should be remedied.
not a violation of the handbook: The Dean of Students will act as mediator
between the aggrieved and the offender.
Harassment: The Dean
of Students will treat all harassment cases as stated in the student
handbook. Harassment is a level two
offense, and could be a level three if physical harm occurs. Title IX cases will be reported and
investigated as stated in the student handbook.
The aggrieved will be notified if the violation is found to be true and
that sanctions are being assessed.
Academic: If a student has a grievance of an academic
nature, the Dean of Students will refer the student to the Grade Appeal Policy.
Non-Academic: If a student has a grievance with an
employee, the Dean of Students will forward the grievance form to the Director
of Human Resources. The Director of
Human Resources will notify the employee and the employee’s supervisor that a
grievance has been filed against the employee.
The Director of Human Resources is responsible for determining if a
policy has been violated.
The aggrieved person/
complainant will be asked to specifically outline the nature of the
grievance. The person to whom the report
is made will make a written report of the incident and the appropriate officials
will be notified. The alleged harasser
will then be contacted by the appropriate official and informed of the
seriousness of the allegation. The
official will examine to see if a policy has been violated.
The alleged harasser will then be given an opportunity to
respond to the allegation verbally and in writing. Interviews will be held with other students, employees or persons if
they are named or if they are witnesses to, or knew or had reasons to know of,
the alleged behavior or incident. Potential
witnesses’ knowledge or lack of knowledge of any events may be documented.
If the aggrieved
finds that a resolution has not been made after completing the previously
stated protocol, the aggrieved may file a formal grievance to the Grievance Committee.A student desiring to
file a formal complaint to the Grievance Committee should submit in writing
the following information: 1) the date of the grievance; 2) the
nature of the grievance; 3) address the grievance to the Vice President for
Finance 4) and all grievances must be signed by the student.
confidential record of the grievance, including a detailed explanation of the
action taken by the institution to resolve the grievance, along with the
institution’s final decision regarding the grievance will be logged and
maintained by the President’s Office.
from parents, employers, etc. are not tracked for the purposes of this policy
even if the complaints might relate to a student. Only a student who is
enrolled full- or part-time or who has recently been enrolled, within the
previous two semesters, is eligible to file a formal grievance.
Baptist College is required by law to share information about grievances with
its accrediting agency, the Higher Learning Commission of the North Central
Association of Colleges and Schools; however, individual identities will be
shielded from evaluation teams, and no letters or documents from individual
grievances will be revealed without the express permission of the
complainant. The Commission is not a source of additional remedies for
students who have complaints about accredited institutions.
NOTE: All claims of harassment should be filed with
appropriate college authorities within 30 days following any alleged acts of
harassment. Failure to file a claim
within the required time frame shall not, however, bar the enforcement of